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Importing & Selling

Why do we import pets and why should you buy a pet from Pets Habitat?
How many other pet stores do you know to start their business out of sheer necessity to support their ongoing rescue efforts for abandoned cats and dogs? Please read About Us section for more insight as to how Pets Habitat concept took place many years ago… Pets Habitat LLC was rooted by passion and it remains devoted to the animals’ wellbeing. Strict protocol is in place when it comes to the care of our pets, with owner present at the shop on nearly daily basis. Our business has not been left in hands of uninformed staff to do as they please or to chat around while animals are being ignored and neglected. All Pets Habitat staff are knowledgeable, professional, experienced and are equally driven by passion and compassion towards animals. Although we sell dogs, cats and some small pets, we will talk about dogs in general on this page.

Let’s face facts. There are no serious dog breeders in UAE. There is no kennel club where any locally bred puppies may be registered. Majority of expatriate population has neither time nor desire to get into serious breeding programs with its share of time consumption and vet bills, not to mention the degree of uncertainty of being expat. Lack of proper space and unfavorable weather conditions are among other contributing factors as to why people don’t seriously breed dogs in UAE. As such, you can only very occasionally buy a locally bred puppy from an ethically responsible breeder after having seen the mother and the puppies as you would in most countries back home.

In this case, when most puppies are imported from various countries, you, as a buyer, deserve some assurance that the puppy you are considering to buy is from a healthy, home raised environment and has not been picked up from a “puppy mill” or a “puppy farm”, or any other commercial facility where multiple number of animals are being bred in large numbers in cages or similar environment, lacking elementary medical care and essential human compassion. As owner of this business, I am proud to have been adopting many stray cats and dogs since 1996, as well as having experience with several parrot species, small exotic pets, variety of snakes and other reptiles for over a decade before starting this pet shop. I WILL NEVER SUPPORT PUPPY MILLS OR FARMS and WILL NOT TOLERATE ANY FORM OF CRUELTY TOWARDS ANIMALS!

Even aside from very obvious ethical reasons, it is well proven fact: home bred and raised puppies are incomparably more social, healthy and make better family pets than those raised in commercial “farm” settings with minimal human contact or veterinary care. The fact that our pups are from home based background is clearly evident from their detailed health report, friendly disposition and social behavior towards humans and other pets alike. We invite you to come and experience this difference first hand at our store. You will notice clear contrast in our puppies compared to many other stores: our pups are explicitly happy to see you, they are eager to be picked up by you or our staff, they are trying to win your attention with all they have. They never exhibit apprehensive tendencies towards humans, and they never ever shy back to the farthest, darkest corner of the pan! Even if you have the most limited knowledge of animals and have seen other stores to compare – this is will be the most apparent observation, distinguishing our puppies from other stores.

I would rather not comment on how some farms or small pet stores operate in Dubai, but here is a glimpse of the stringent process and policies we have put in place, and we follow these as religiously as humanly possible. Please read and be assured: the puppy you take home from Pets Habitat is more likely to be a trouble-free pet than from any other source within UAE.

If you have the patience, please read on.

Process at source

We have involved some highly reliable and ethical people to work with us in EU. These are vets, biology field professors and passionate hobbyist breeders, for whom rearing and exporting pups is as much a hobby as a viable extra income.

  • Since the actual breeder is neither equipped nor ready or interested to handle the export procedure, our puppies are purchased from the breeder by one of our associates (as mentioned above), but only after thorough health check of the litter.
  • For a minimum of 30 days purchased puppies stay at home with one of our associates in EU. This is the time when any required vaccinations are done or repeated, and the puppies blood samples are sent to the lab for rabies titer testing (as per UAE import requirement).
  • Veterinarian still monitors the puppies during this waiting period for any health issues. If any concern is noticed, the puppy will most often be returned to the breeder for treatment and will not be exported to us.
  • Our puppies always travel in large sized crates. We apply Central European code of conduct and ethics, distinguished and reputed when it comes to animal transportation. The animals are meticulously cared for at airport holding areas in EU.
  • Currently, we import mostly from Hungary, Cyprus or other parts of EU, mainly based on location of our trusted partners and travel time for our animals. We are open to possibilities working with other countries, but, frankly, it is very difficult to find responsible people whom we can trust with such a delicate task and who are willing to go through trouble of ethically sourcing every litter (tedious, time consuming legwork!). We are also somewhat limited to EU, as coming from anywhere farther the puppy would be subjected to longer flights.
Please note, the above listed process points have on-going associated costs involved: vet bills, blood tests, at least a month of boarding expenses, ground & air transport costs, travel boxes, import permits & inspection charges in Dubai, not to mention ever soaring breeder rates.

Upon arrival in UAE
I must bring to your attention one simple fact: Pets Habitat will never bring a puppy directly from airport to shop for sale (unlike most other pet stores that believe in swift turnaround of pets for quicker financial gain). Our strict protocol is continually and accurately followed, and documentary proof of steps taken is available upon request.

  • Upon puppies’ arrival to Dubai airport, they are picked up in time (in fact our staff is always there ahead of time just in case) and are driven directly to Pets Habitat residence facility. The puppies are voluntarily kept under observation for a minimum of 7 days in a big villa with plenty of playtime in the large garden with green grass.
  • All puppies are washed. Any vaccinations deemed necessary are completed by Pets Habitat.
  • During this observation period puppies are closely monitored for appetite, bowel movement, body temperature and activity level in line with the breed. This information is recorded in puppy’s in-house health chart.
  • All puppies are checked once again by locally based independently practicing veterinary doctor to ensure they have no serious health issues or anything developed during stressful time of fight. If any minor problem is detected due to weather or diet change, puppy is given proper treatment and time to recover / adjust to local conditions and new diet formula.
  • Puppies (and kittens) are brought to the shop only upon our vet’s complete satisfaction of good health. Vet health report accompanies every puppy and kitten sold at Pets Habitat.
  • All puppies will be pre-screened for Parvovirus/Distemper and any such lethal viruses by default.

At the shop

  • Upon arrival to our store the puppies are washed again and groomed by our professional groomers.
  • Puppies are introduced to the play pens, where they remain in company of other puppies. This helps the animals to socialize, avoid boredom of restricted space and demonstrate temperament: dominant or submissive, vocal or quiet, playful or laid back. We believe it is important for our customers to observe our pets in a pack. Only then you may get a glimpse of the real character and possible future personality traits of an individual puppy.
  • When deemed necessary, some pets are separated if they are excessively bullied by others or when they dominate others too much.
  • Medium or high energy breeds are taken for daily exercise/walks at sundown for about an hour.
  • Meticulous feeding schedule is followed.
  • Specific food formula is fed to each breed of puppy, depending on nutritional and growth requirements. For example, in our shop you will never see Beagle or Cocker Spaniel being fed a diet meant for a Chihuahua, Toy Pomeranian or Yorkie. We feed Royal Canin and/or other premium brands to all our pets for optimal and proper growth potential of each breed. I feel few other pet stores pay such close & detailed attention to these seemingly minor factors, which end up being of paramount importance for your pet to remain healthy and grow as he/she should without digestive or growth issues.
  • Our healthy, well socialized puppies most often go to new home pre-trained to use newspaper for toilet needs. Many medium breed pups are used to be taken outdoors as well for their toilet needs.

Free training session with every pup purchased
We offer one free training session with every puppy purchased at Pets Habitat. Our expert dog trainer, who holds experience of decades, will provide some useful tips on how to housebreak your puppy further, how to enforce basic training techniques and discourage undesirable behavior or just general obedience training as per the customer’s needs. You may request additional lessons from the trainer at a nominal fee.

Bottom line
Yes, we admit and agree that it is ideal to buy a pet directly from a breeder. However, in UAE, where it is extremely rare, we strive to infuse some sense into import and sale of ethically sourced pet animals. As Pets Habitat has started as a family run business where the pets & all other animals have ruled our household for years, it is somewhat easier for us compared to other pet stores, who do not pay scrupulous attention to the initial care any young animal essentially requires. Our pets come with peace of mind, save hassle of frequent trips to the vet and thousands of Dirhams on vet bills. Too good to be true? Ask for references of our customers and talk to them.

So, next time you are enticed by a cute, cheap puppy at a farm, someone’s flat or a small pet store, think twice and ask for a description of his/her journey from country of origin to the shop just to start the conversation. You will often get an indifferent attitude. Once again, we welcome you to compare us after you have visited all other pet stores in UAE!